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Protecting your privacy

Yoomi Pty Ltd ACN 642 048 913 (“Yoomi”) is committed to protecting the personal information we collect and hold about you. This policy explains how we collect, use, disclose and protect personal information, how you can request access to and correction of any personal information we hold about you and how you can make a privacy complaint.


Yoomi is a privately owned company limited by shares and are the registered owners of Yoom (the “Application”). Our principal function is to provide the Application for use in your business (the “Service”). It is the policy of Yoomi to further develop its own website located at yoom.com.au (the “Website”), which acts as a portal for your access to the Application, so that your access to the Application remains possible.

In order for the Application to function and for us to provide our Service to you, we need to collect certain personal information, data and other information about your business as outlined in our Terms of Use.

What is personal information?

Personal information is any information or an opinion in any form about an identified individual or an individual who is reasonably identifiable by Yoomi from the information or opinion.

Yoomi only collects personal information that is reasonably necessary to provide the Service. The types of information collected by Yoomi include, but are not limited to, your email address, name, postnominal, user type, region and locality, email subscription preferences, GPRS data, 3G/4G/5G or any other type of mobile data and information about your website usage, and any other information, on the terms above, obtained from you, from a third party (such as a customer of your business) when you visit and use our Website and our Application as explained further below.

Yoomi collects your personal information when you:

Collection of personal information

  register on our Website in order to access our  Services;

  use our Application; or

  contact us over the telephone or by email.

Use of cookies and other website technology  

Yoomi also collects information based on how you use the Website. The Website use session and browser “cookies” and other similar technologies to collect information when you visit and use the Website, such as your IP address, type of browser, device type, screen resolution you are using and your traffic patterns and activities through the site such as:

 the date and time of your visit to the site

the pages you accessed, your click stream patterns  and documents downloaded

•  the previous page you visited prior to accessing the site

the length of time you spend on the site or on a particular page

A cookie is a small piece of data shared between a web server and a user's browser that websites use to give the server information about your visit. The use of cookies is standard, most websites use them and most internet browsers are pre-set to accept cookies. This means that information about each of your visits to our Website will be automatically collected through the use of session and browser cookies unless cookies are disabled. By visiting and using our Website, and our Service, you accept the use of cookies. If you prefer not to receive cookies, you can adjust your internet browser to refuse cookies or to warn you when cookies are being used. However, if you disable cookies, this may affect the functionality of the Website for you and our ability to provide you with our Service.

Cookies are also used to implement the “remember me” function on the login page. If you check the box “remember me” on the login page, we encrypt your credentials and store them within a cookie so that you don’t have to log in every time you access the site. We can identify you individually through our use of cookies.

Storage and protection of personal information

The security of your personal information is of paramount importance to Yoomi and Yoomi will take reasonable steps to protect personal information against misuse, loss, unauthorised access, use, modification or disclosure. If it is necessary to disclose a document to a third party in connection with the provision of the Service, all reasonable steps will be taken to prevent unauthorised use or disclosure by that third party.

Reasonable steps will be taken to dispose and destroy personal information that is no longer needed for the purposes for which it was collected.

Access and correction of personal information

We will use and hold your personal information only for the purpose of providing the Service, developing the Website, providing access to the Application and for related internal management purposes.

Yoomi uses the information we collect through our use of cookies and related technologies when you visit our Website in order to:

 Improve the Website and it’s functionality;

 Record statistics on the Websites' traffic;

•   Provide the Service (including customer support services) to you; and

•  Maintain the Application.

We will not share or disclose personal information about you with third parties unless:

•  You have given consent;

•  We have told you, or you expect us to, share or disclose the information; or

•  The disclosure is authorised or required under a law.

In some circumstances your personal information may be disclosed to service providers that provide a range of services on behalf of Yoomi including auditors and solicitors, accountants, information technology vendors and other consultants.

Use and disclosure of information  

Yoomi will provide you with access to your personal information upon receiving a written request. Yoomi will process your request within a reasonable time.

If you believe that Yoomi is holding inaccurate or outdated personal information about you, you should notify Yoomi by using the contact details below or adjusting them using the functionality on the website. We will take reasonable steps, including making appropriate corrections, to ensure the quality of the personal information we hold.

In certain circumstances, Yoomi may not be able to correct or provide you access to your personal information. In these circumstances, Yoomi will write to you providing reasons why.

Contact us

If you have any questions about this privacy policy, you wish to complain about how Yoomi has handled your personal information or you wish to access or correct your personal information, please contact us via:

   Email: Through the website yoom.com.au

   Post: c/- Targeted Business Services Pty Ltd, Unit 4, 193-203 South Pine Road, Brendale QLD 4500/

Changes to our privacy policy

From time to time it may be necessary for us to review and amend this policy. Please check our Website regularly for any changes. By continuing to use our Website, you will be deemed to have accepted any changes to Yoomi’s privacy policy.

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